Important customer information

Return of goods

Goods may be returned within 30 days of receipt of the equipment, and at the customers expense, if they do not meet the customers needs. A refund will be provided minus any costs incurred by LEPMIS to return the goods to a saleable condition. 


Goods that do not meet the specification agreed upon, or that are faulty or damaged upon arrival may be returned within 30 days of receipt of the equipmentat, and at the customers expense, but following inspection by LEPMIS, a full or partial refund will be provided including the customers postage costs.


Warantee Period

Electro-mechanical goods and services provided by LEPMIS are guaranteed for 12 month from date of posting.

Postural and seating components with a fabric covering are guaranteed for six months from date of posting.


Loan of goods for Customer Evaluation

If by prior arrangement, goods are loaned to customers for evaluation purposes, the goods must be paid for or returned within 30 days of the customers receipt of the goods. Measures will be taken by LEPMIS to recover unpaid fees if this should become necessary.