Eligibility declaration by a disabled person
Payment to LEPMIS for goods and services must be payed in advance unless by prior arrangement. Payments may be made by the following methods.
Cheques payed in advance for development/build projects will not be cashed until the project is ready to be collected/shipped to the customer.
Cheques received for in-stock items will be cashed on receipt prior to the goods being shipped.
Cash in hand payments are acceptable for personal collection/delivery.
Delivery of goods
In-stock Goods will be posted upon receipt of payment.
Goods will be delivered by "Next day before 1pm" for UK mainland.
Goods to the rest of the world will generally be posted for delivery within 7 days unless otherwise requested.
Return of goods
Goods may be returned within 30 days of receipt of the equipmentat, and at the customers expense, if they do not meet the customers needs. A refund will be provided minus any costs incurred by LEPMIS to return the goods to a saleable condition.
Goods that do not meet the specification agreed upon, or that are faulty or damaged upon arrival may be returned within 30 days of receipt of the equipmentat, and at the customers expense, but following inspection by LEPMIS, a full or partial refund will be provided including the customers postage costs.
Electro-mechanical goods and services provided by LEPMIS are guaranteed for 12 month from date of posting.
Postural and seating components with a fabric covering are guaranteed for six months from date of posting.