Terms and Conditions

Eligibility declaration by a disabled person

LEPMIS is now registered for VAT. However, all our goods are Zero Rated for VAT and therefore there will be no price increase due to VAT.

In order for you to receive our products at a Zero VAT rating, it will be necessary for you to evidence a declaration of your disability or relevant charitable status. 

 Your order confirmation e-mail will contain a section  regarding eligability. You must complete this section and e-mail back to Sales@LEPMIS.co.uk.  For your convenience, you can just "Reply" to the order confirmation e-mail, adding the relevant information.

We will not be able to supply you your goods through our e-sales outlet without this confirmation. For VAT eligible purchases, please e-mail Sales@LEPMIS.co.uk with your requirements.

Please note there are penalties for making false declarations


Payment to LEPMIS for goods and services must be payed in advance unless by prior arrangement.   Payments may be made by the following methods.


PaPal transfer

Cheques payed in advance for development/build projects will not be cashed until the project is ready to be collected/shipped to the customer.

Cheques received for in-stock items will be cashed on receipt prior to the goods being shipped.

Cash in hand payments are acceptable for personal collection/delivery.


Delivery of goods
In-stock Goods will be posted upon receipt of payment.
Goods will be delivered by "Next day before 1pm" for UK mainland.
Goods to the rest of the world will generally be posted for delivery within 7 days unless otherwise requested.


Return of goods
Goods may be returned within 30 days of receipt of the equipmentat, and at the customers expense, if they do not meet the customers needs. A refund will be provided minus any costs incurred by LEPMIS to return the goods to a saleable condition. 

Goods that do not meet the specification agreed upon, or that are faulty or damaged upon arrival may be returned within 30 days of receipt of the equipmentat, and at the customers expense, but following inspection by LEPMIS, a full or partial refund will be provided including the customers postage costs.


Warantee Period
Electro-mechanical goods and services provided by LEPMIS are guaranteed for 12 month from date of posting.

Postural and seating components with a fabric covering are guaranteed for six months from date of posting.